
Frequently asked questions
The registration will commence on 30 April 2025 and end on 20 July 2025 or upon reaching a maximum of 5,000 participants.
Yes. Insurance will be provided for the participants during the run on 26 October 2025.
- Go to https://alliancebankheritagerun.com/, select your preferred category, and click Register.
- Proceed to complete the form, select your payment method, tick the Rules and Regulations box and submit.
Only online payment is available. Please click on the IPay88 button and follow the steps accordingly.
If you are under 18 years old, you will need your Indemnity Declaration Form. Complete the indemnity section found on the online registration form.
Once you have completed your online payment, you will receive a confirmation slip via the email address you provided during the registration process.
Yes, group registration is available for every 10 participants. If there are more than 10 participants, you will need to register in batches of 10.
You may not have received the confirmation slip for one of the following reasons:
a.) You provided an incorrect email address when registering.
b.) The email might have been flagged as spam, so do check your junk mailbox.
If the above does not apply, please email us at enquiry@gosportz.my and provide:
Your Name
Your Transaction ID
We will reply within five working days. Alternatively, you can call us at 03-9057 0222, between 9.00am to 6.00pm on weekdays.
No, all registration fees are non-refundable.
No, you are not allowed to switch to another category after completing your registration.
No, you cannot change your event apparel size after completing your registration. Please refer to the size chart carefully at the home page when selecting your size.
No, registration for Alliance Bank Heritage Run 2025 is non-transferable for safety reason, ease of identification and contact purposes, if any emergency arises.
The race pack collection will be held:
Date: 25 October 2025
Time: 11am – 7pm
Venue : 1st Avenue Mall, Penang, Level 2, Event Space
Please bring along your IC and confirmation slip to claim yours.
You may authorise your friend to collect on your behalf by filling in the Authorisation Form. Your friend needs to bring his/her IC or Passport, your confirmation slip and Authorisation Form during collection.
Your friend/group member needs to authorise you to collect on his/her behalf. Ensure to bring your IC or Passport, his/her confirmation slip and Authorisation Form during collection.
EVENT DAY
Please bring along your IC/ Passport to verify your identity.
Kindly refer to home page to get route categories’ information.
You can reach the location by car, taxi or cycling. Kindly refer to the Location to get the exact location details.
Public parking spots are available around the race venue.
All participants running in the 12km and 21km categories will have their timings recorded.
Yes, but only for 12km and 21km categories. Please refer to home page’s Event Prizes for details.
No, you are not allowed to join another category. This is to ensure a smooth and safe road opening process.
Yes. For safety reasons, if the appointed officials by the Organiser decide that the participants are unlikely to complete their run within the stipulated cut-off time, these participants will be diverted to designated points for pick-up arrangement.
Cut-off time for 3km and 7km: 1.5 hours after flag-off.
Cut-off time for 12km: 2 hours after flag-off.
Cut-off time for 21km: 3.5 hours after flag-off.
No, you will not receive a medal.
Yes, a bag deposit service will be available. Please refer to the information counter on-site for assistance. Kindly avoid placing any valuable items in your bag, as the organiser will not be held responsible for any loss or damage.
The event will continue in light rain. However, if there is extreme weather, the Organiser may delay, change, or cancel the event for safety reasons. Participants will be informed as soon as possible. No refunds will be given for cancellations due to bad weather.